At Beyond Heaven Cosmetics, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

A. Personal Information
When you place an order, register an account, or contact us, we may collect:

Name
Email address
Phone number
Billing and shipping address
Payment details (processed securely through our payment partners)

B. Non-Personal Information
We also collect data automatically when you visit our website, such as:

IP address
Browser type and version
Device information
Pages visited and time spent on the website
Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Communicate order updates, offers, and promotions
Improve our website, products, and customer experience
Provide customer support
Prevent fraud or unauthorized transactions
Comply with legal obligations

We will never sell, rent, or trade your personal information to third parties.

3. Payment Information

All online payments are processed through secure and trusted payment gateways that use encryption and other industry-standard security measures.
Beyond Heaven Cosmetics does not store or have access to your full credit/debit card details.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience.
Cookies help us:

Remember your preferences and shopping cart items
Understand how users interact with our site
Improve functionality and speed

You can choose to disable cookies in your browser settings, though some parts of the website may not function properly without them.

5. Information Sharing and Disclosure

We may share your information only in the following cases:

With service providers (e.g., courier, payment gateways) for order processing and delivery.
For legal reasons, if required by law, regulation, or government request.
To prevent fraud or abuse of our website and ensure the safety of users.

All partners who receive your data are required to maintain its confidentiality.

6. Data Security

We implement strict security measures to protect your information against unauthorized access, alteration, or disclosure.
However, no online system is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information as long as necessary to fulfill the purpose for which it was collected or as required by law (for accounting, tax, or legal purposes).

If you would like us to delete your personal data, you may contact us using the details below.

8. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent for marketing communications at any time
Request that we restrict or stop processing your data

9. Email & Marketing Communications

By subscribing to our newsletter or making a purchase, you may receive promotional messages from us.
You can unsubscribe anytime by clicking the “Unsubscribe” link in our emails or contacting us directly.

10. Third-Party Links

Our website may contain links to third-party websites (such as payment providers or social media).
We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies separately.

11. Children’s Privacy

Our website and products are not intended for individuals under the age of 13.
We do not knowingly collect personal information from minors. If you believe a child has provided us their data, please contact us immediately to delete it.

12. Policy Updates

We may update this Privacy Policy from time to time.
The revised version will be posted on this page with an updated “Last Updated” date.
Continued use of our services after any changes constitutes your acceptance of the new policy.

Privacy Policy