Beyond Heaven Cosmetics – Terms and Conditions

1. Introduction

Welcome to Beyond Heaven Cosmetics (“we,” “our,” or “us”).
By accessing or purchasing from our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services or placing an order.

If you do not agree with these terms, please refrain from using our website.

2. Eligibility

You must be at least 18 years old or have parental/guardian consent to use this website or make a purchase. By using our services, you confirm that the information you provide is accurate, current, and complete.

3. Products and Descriptions

We make every effort to display accurate colors, shades, and product descriptions. However, actual shades may vary slightly due to lighting or screen differences.
All products, including lipsticks, are for external use only.
Beyond Heaven Cosmetics is not responsible for allergic reactions or skin sensitivities. We recommend a patch test before full application.
Product availability is subject to change without notice. We reserve the right to discontinue any item at any time.

4. Pricing and Payments

All prices displayed on our website .
We reserve the right to modify prices or promotional offers without prior notice.
Payment must be completed at checkout through our secure payment gateway.
We do not store your credit/debit card details.

5. Shipping and Delivery

Orders are processed within 1–3 business days after confirmation of payment.
Delivery timelines vary depending on your location and logistics partners.
Once the order is dispatched, tracking details will be provided (if applicable).
We are not responsible for delays caused by courier services, customs, or force-majeure events.

6. Returns, Refunds, and Replacements

For hygiene reasons, lipsticks and other opened beauty products cannot be returned unless received in a damaged, defective, or incorrect condition.
Returns must be initiated within 48 hours of delivery with photo/video proof.
Beyond Heaven Cosmetics reserves the right to reject returns that do not meet eligibility criteria.

7. Order Cancellations

Orders can be canceled within 24 hours of placing them, provided they have not yet been shipped.
Once an order is dispatched, it cannot be canceled.

8. Intellectual Property

All content on this website — including text, images, product photos, designs, and logos — is the exclusive property of Beyond Heaven Cosmetics and protected by applicable copyright and trademark laws.
Unauthorized use, copying, or distribution of any content is strictly prohibited.

9. Limitation of Liability

Beyond Heaven Cosmetics shall not be liable for any direct, indirect, incidental, or consequential damages arising from product misuse, allergic reactions, or improper application.
We make no guarantees that our website will be error-free or continuously available.

10. User Responsibilities

By using our website, you agree not to:

Misuse the website for fraudulent or unlawful activities.
Upload viruses, malicious code, or engage in activities that disrupt our services.
Post false reviews or impersonate another person or entity.

11. Privacy Policy

Your personal information is handled securely and used only for order processing, shipping, and communication purposes.
Please refer to our Privacy Policy for detailed information on data collection and usage.

12. Governing Law

These Terms and Conditions shall be governed by and construed under the laws of India, without regard to its conflict of law principles.
Any disputes shall be subject to the exclusive jurisdiction of the courts located in India.

13. Updates to Terms

We may update or modify these Terms and Conditions at any time.
Any changes will be posted on this page, and your continued use of our services after such updates constitutes your acceptance of the revised terms.

Terms and conditions